MB-260T00: Microsoft Customer Insights – Data Specialty
Dynamics 365 Customer Insights – Data specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this course, students will learn about the Dynamics 365 Customer Insights – Data solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This course begins with importing and transforming your customer data and culminates with extending your customer data platform solution into the Power Platform and Dynamics 365 applications.
The duration of the program :
Classroom |
Live Online |
Candidates should be familiar with Dynamics 365 Customer Insights – Data and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.
MODULE Get started with Dynamics 365 Customer Insights – Data
MODULE Ingest data into Customer Insights – Data
MODULE Create a unified customer profile in Dynamics 365 Customer Insights – Data
MODULE Work with Dynamics 365 Customer Insights – Data
MODULE Enrich data and predictions with Customer Insights – Data
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
As a candidate for this exam, you need experience with processes related to key performance indicators (KPIs), data retention, validation, visualization, preparation, matching, fragmentation, segmentation, and enhancement. You should have a general understanding of: Azure Machine Learning, Azure Synapse Analytics, Azure Data Factory.
Required Exams : MB-260
N/A
| Location | Dates | Time (UTC+2) | Delivery Format | Language |
|---|---|---|---|---|
| Live Online* | On hold | – | Instructor Led | Greek |
* Σύγχρονη εξ αποστάσεως εκπαίδευση με εισηγητή -/Virtual Class
Last update: 27/12/2023 (MB-260)
