Business English : Tourism

Tourism is a new educational resource for tourism professionals who want to improve their English communication skills in a work environment. Incorporating career-specific vocabulary and contexts, each unit offers step-by-step instruction that immerses students in the four key language components: reading, listening, speaking and writing.

Career Paths English: Tourism presents subject matter including reservations, health concerns, money issues, tours and career options.

Part 1
Unit 1 – About your guest
Unit 2 –On the phone
Unit 3 – Types of Restaurants
Unit 4 – Lodging
Unit 5 – At the airport
Unit 6 – Cruise ships
Unit 7 – Train travel
Unit 8 – Bus travel
Unit 9 – Renting a car
Unit 10 -How do you pay?
Unit 11 –Where to get money
Unit 12 –At the currency exchange office
Unit 13 –How much does it cost ?
Unit 14 –Giving warnings about crime
Unit 15 –Avoiding illness abroad

Part 2
Unit 1 –Cultural differences
Unit 2 –Travel packages
Unit 3 –Giving directions
Unit 4 – Getting to and from the airport
Unit 5 –Talking about the weather
Unit 6 –International travel
Unit 7 –Airport security
Unit 8 –Airport procedures
Unit 9 –Travel delays
Unit 10 –Where’s my baggage?
Unit 11 –Explaining the bill
Unit 12 –Negotiating prices
Unit 13 –Locating help
Unit 14 –Emergency!
Unit 15 –Talking about symptoms

Part 3
Unit 1 – Communicating by email
Unit 2 – Taking a message
Unit 3 – Taking reservations
Unit 4 – Changing a reservation
Unit 5 – Problems with reservations
Unit 6 – Difficult customers
Unit 7 – Farewell
Unit 8 – Methods of transportation
Unit 9 – Local attractions
Unit 10 – On a tour
Unit 11 – Discussing rules and policies on a tour
Unit 12 – Release forms
Unit 13- Job advertisements
Unit 14 – Preparing your curriculum vitae